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This privacy policy sets out how Shape Your Place uses and protects any information that you give when you use this website.
We’re committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 June 2010.

What we collect

We may collect information including, but not limited to:

• your name
• contact information including email address
• other information relevant to the service that we offer

What we do with the information we gather

We use this information to help ensure we understand your needs, and can pursue the best possible outcome from the issue or idea you have raised or commented on. Your information may be used:

• to contact you regarding the moderation of your issue, idea or comment before it appears on the site
• to put you in contact with relevant partner agencies if needed to enable your issue or idea to be acted upon
• to notify you when an issue is updated, if you ask us to
• to enable the relevant partner agencies to act on your issue or idea
• in other manners consistent with the purpose for which you provided the information

We will never share your information unnecessarily, and will only share it with trustworthy partner agencies and the website moderators who are directly involved in your issue or idea.
Unless you indicate that you do not want your issue to appear on the website, your name will appear with the published item. We prefer people to use their real names because this is part of the community aspect of the website.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the community’s needs. We only use this information for statistical analysis purposes. These cookies do not collect personal data about you.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Content and links to other websites

Our website may contain content from, or links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• if a field is not marked as required (e.g. “your phone”), you may wish to leave it blank rather than provide the information
• whenever you contribute an issue or idea, look for the box that you can click to indicate that you do not want it to appear on the website

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address, or contact us online as soon as possible. We will promptly correct any information found to be incorrect.